Water Service

The Department of Public Utilities (DPU) has established procedural changes regarding “taking contracts” (when the new buyer calls and wants to transfer or turn on water/sewer service in their name) from customers requesting water/sewer service. DPU realizes there may be delays in getting a deed recorded so they have instituted a new policy to “take the contract”. It will now be their policy to take a contract for water/sewer service from a customer stating they are purchasing a property, even though they may not be the recorded deed holder at the time of the call.

DPU still needs one business day notice and access to the inside meter to take a reading to close out the previous customer and start service under new owners name. Sellers can still order turn off (one business day notice) service. If the buyer calls before DPU turns off the service there will be no interruption of service. If the water is off they "contract for service" and DPU will turn on in one business day.

Source: Toledo Board of Realtors